Command is very easy to do business with; the whole process was smooth. We actually have recommended Command Fire Apparatus to some of our neighboring departments who loved our truck when they saw it.
–Ross Martin, The Dieterich Fire Protection District
Our experience with Command Fire far exceeded our expectations. Jared’s dedication and understanding made the otherwise complex process feel seamless. The quality of the vehicle and the exceptional service provided by Jared and Command Fire Apparatus truly made a difference.
–Bruce Knoll, Dennis Volunteer Fire Company
[Jared] took good care of me when I flew in…even picking me up personally at the local airport. Bethann was helpful when it came to title work, shipping and payment. I am tremendously pleased with the entire process.
–Mark Lybrand, The Fire Service Coordinator for Saluda County (SC)
We looked at some trucks on the used market that were over 30 years old, but were happy when we found this 6-year-old, low mileage cherry truck. It saved our township over half a million dollars and will last for us for many years.
–Scott Kostician, Hazle Township Fire & Rescue Company 141
The entire process [working with Command] was ridiculously easy. We communicated primarily online. Everything was extremely simple and quick, from the offer to the arranged pickup.
–Adam Brown, Lake Cunningham Fire Department (SC)
We were under a bit of a time crunch once state funds were made available to us to buy a ladder truck with a chassis and ladder that fitted the bill.
–Sandy Walker, City of Mexico Beach (FL)
From the first text to Command Fire Apparatus to the delivery of the truck, the entire process was great thanks to Jared, Sales Manager, and Bethann.
–D.C. Bush, Wallace Special Fire District in Steuben County, New York
[The Command Fire Apparatus team] has gone above and beyond to ensure not only that we got the right fire truck but that we were happy with it.
–Larry Blodgett, Carthage Fire Department
Glenn and his team did an outstanding job. We have already recommended Command to others.
— Zach Williams, Milton Township FD, OH
Command Fire Apparatus was great to work with. We would definitely do business with them again.
–Justin Fillhart, Roulette Chemical Engine Co. #1, PA
When I first contacted Command Fire and got in touch with Glenn, he was very enthusiastic about helping us out. He answered every one of my questions. He never seemed irritated with all the questions I asked.
— Robert Kelley, Footedale VFD, PA.
Our department was extremely satisfied. Every aspect of business that was handled was very easy and to the point. No grey areas were found at all. Very friendly service as well. I’d recommend Command Fire Apparatus and hope to deal with them if needed in the future.
— Chinquapin Vol. Fire & Rescue, Inc., NC
Glenn Usdin and his staff were honest, knowledgeable, personable and accommodating. There were no surprises in our dealings with this company and would not hesitate to purchase an apparatus from them again. I would also highly recommend this company to other departments.
— Chief Paul Ivan City of Charlevoix Fire/EMS Department, MI
Friendly and courteous service.
— Chief Dennis Perry Spring Bay Fire Protection District, IL
Very helpful and accommodating. Great selection of pre-owned apparatus.
— Al Siebold, Tafton Fire Company, PA
Command Fire had a truck that we wanted and money is tight. I asked about a trade on our truck. I sent him pictures and a description of our truck and the next day I called and Glenn said that we could do that. This was a win win for both. Our new (used) truck runs great and pumps awesome.
— Chief Bob Halladay, Fayette Vol. Fire Department, NY
From the time we saw the first pictures until we took delivery, Command Fire was up front on the condition of the truck. The truck was in very good condition, not junk. If there was anything wrong with the truck they took care of it. We would definitely purchase another truck from Command Fire.
— Bob Thatcher, Hallstead Fire & Engine Hose Co. No. 1, PA